Coronavirus advice, Coronavirus waltham forest Community help, Covid19 information, c


Help for vulnerable people from Waltham Forest council  
0208 4963000

Special Educational Needs & Disability Information Advice & Support Service – for families and young people, Monday to Friday 9am to 5pm
020 3233 0251

Useful letters for parents to carry – These were written with the WF parent group, for parents being asked for explanations of why they were out or why their child was fractious in a queue.
Letter for excercise
Letter for queuing

Links to latest Covid19 information for SEND families

Explain Covid19 to your child the_garden_school_-_ot_s_social_story_on_cv.pdf

Advice for single parents

Community support forum for parents

Government guidance on vulnerable children & young people

Citizen’s Advice Waltham Forest  0300 330 1175

Early Help Team (support for families) - 020 8496 5114

Carer’s First Waltham Forest - 0300 303 1555

Local Area Coordinators supports those with a disability, mental health issues or who are older, in certain areas. See page for contact details.

While you're staying safe at home, make sure you're staying safe online. Advice for parents & children from LBWF:



COVID Mutual Aid groups
Contact details for COVID Mutual Aid groups by ward:

Facebook COVID Mutual Aid group:

Home deliveries
Local businesses doing home deliveries

Food vouchers
If you are struggling to buy food, the Council can offer Local Welfare Assistance, such as food vouchers and essential household items:

Food banks
Delivering cooked meals and help with prescriptions/shopping Referral process: Download referral form, complete form and email to
0800 770 0212 /

Sally’s Kitchen Referral process: Email for referral 0208 566 623

The Rukhsana Khan Foundation Referral process: call or email. DWP benefit letter proof required  
07980 351 351 /


Downloadable app with flashcards & picture-choosing games, for children with autism and special needs

Games & resources designed for various educational needs and stages

Apps for pupils with Profound and Multiple Learning Difficulties (PMLD) or Severe Learning Difficulties (SLD)

App for people with communication and learning difficulties – verbal and non-verbal

Inclusive dance classes

Play toolkits

Indoor activities

Time capsules


20-minute activities

TV links

Activity ideas

Stories with David Walliams


Disability Sports Coach At Home activities for young people with disabilities

And live sports sessions via Zoom on Tuesdays & Thursdays, 3.30-4pm. 

To join the session:
Meeting ID: 984 8008 1422
Password: DSCLive




Young Minds

The Mix  Aimed at people under 25. Helpline open 4pm - 11pm, 7 days a week. Crisis text service open 24 hours a day, 7 days a week. 0808 808 4994
Crisis text message service: Text THEMIX to 85258
Webchat: through the website. (4pm - 11pm, 7 days a week)

NELFT Waltham Forest mental health crisis support line: 03005551000

7 cups of tea  Free emotional support from trained listeners; online counselling:

The Samaritans Confidential emotional support 24/7: 116 123

Papyrus HOPElineUK A national confidential support line for any under 35s at risk of suicide or anybody worried about a young person at risk 
10am-10pm Mon-Fri, Weekends 2pm-10pm: 0800 068 4141 / 07786209697


Rise Above Tips on gaining confidence, dealing with anxiety and coping strategies from other young people


The Childhood Bereavement Network offers guidance for supporting bereaved children & young people.

Cruse offers advice and support for parents, children & young people



Money advice

Rent advice